CAN I RETURN OR EXCHANGE MY ITEM?

Due to high demand and exclusivity all sales are final. In case you receive an incorrect item please contact help@shemaworldwide.com.

HOW CAN I TRACK MY ORDER?

After your order has been fulfilled you will be sent tracking information to the specified email address.

CAN I CANCEL MY ORDER?

In the event you would like to cancel an order) please email help@shemaworldwide.com within 30 minutes of placing your order. We will not be able to accommodate order cancellations beyond this 30-minute window.

ARE YOUR PRODUCTS ETHICALLY SOURCED AND PRODUCED?

We are committed and dedicated in closely working with our partners to maintain a supply chain that upholds our ethical production standards, while maintaining our strict quality control practices. We prioritize the sanity and well being of all individuals and communities involved in the creation of our products. We continually assess our practices, in order to maintain and improve our processes.

WHEN WILL MY ORDER ARRIVE?

All orders are processed and fulfilled for shipping within 1-5 business days. All estimated delivery dates are to be used as guides. Shema Worldwide is not responsible for any delays on orders.

LOST OR DAMAGED PACKAGES.

We are not responsible for any lost, stolen, or damaged packages. You may submit your own claims to the shipping carrier, and you must assume full responsibility.

ARE THERE DUTIES AND TAXES FOR INTERNATIONAL ORDERS?

All international orders may be subject to duties and taxes formed by the recipient country. You are responsible for all fees. Payment refusals will be considered forfeited and will not be eligible for refunds.